Staffing Made Easy
We make it possible for companies and businesses from all industries to hire the best multilingual global staffing at competitive prices. We work as a flexible extension of your team, freeing you to concentrate on your most important business goals while our high-caliber staff delivers first-rate client care at our beautiful and secure, PCI, SOC 2, and HIPAA-certified facilities. We make it hassle-free for you: low all-in hourly rate, no upfront fees, no hidden charges, and we don’t lock you in a long-term contract.
EMPLOYEES
2,700+
75+
CLIENTS
5
GEOGRAPHIES
How does it work?
Virtual Staffing Solutions is the strategic partner of choice for dynamic businesses with unique needs. Whether it's scaling quickly, customizing services, or building flexible workflows, we deliver. With over 2,700 employees and growing, we support a wide range of industries including finance, healthcare, retail, technology, and more.
What’s Included?
Services Matrix
Unprecedented Velocity. Impeccable Reliability.
We take the time to fully understand each client’s unique needs. Leveraging our deep experience and data-driven systems, we deliver strategically designed solutions. Each of our featured services addresses key focus areas for today’s small to mid-sized businesses.
Inbound
Contact
Outbound Marketing
Virtual Medical Services
Technical Support
Virtual Administration
PROBLEM:
Can't Hire and Scale Talent
Vice President of Operations
Small Business Loans
We had aggressive sales targets and we struggled to attract & retain front-line business development agents to ramp revenues…
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Virtual Staffing was able to staff and exceed continuously increasing targets on a monthly basis. We were so Impressed with their skill levels they now have career paths to pre qualifiers, funding advisor and even loan reconsideration specialist. They now even help with support positions in billing, collections, HR, recruiting, technical support, etc.
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“Virtual Staffing has become an extension of our team enabling cost effective growth”
PROBLEM:
Cost to Serve Clients
Chief Operating Officer
Clinical Support
My customers were constantly complaining about service, not being able to schedule a visit, resulting in lost customers...
Virtual staffing helped me consolidate front desks across our offices standardizing processes and optimizing the customer life cycles. Local staff now have more time to spend with patients focusing on their care. They also generated growth by reaching out to customers proactively for check-ups and asking for referrals.
“Virtual staffing has allowed us to focus on our customers and not administration work”
PROBLEM:
Adding Customers
Chief Physician
Patient Monitoring
Our patient engagement and usage of monitoring devices was low resulting in customer churn and un happy patients.
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Virtual Staffing worked with us to create a customer on-boarding journey that led to higher device installation rates. Then a customer strategy to keep patients engaged resulted in higher attrition and Improved satisfaction scores by assigning, “Engagement coaches”. The approach has helped us prevent numerous health issues.
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“Virtual Staffing Increased engagement, NPS scores, and retention”
PROBLEM:
Employee Downtime
Chief Technology Officer
Tech Support
Our help desk was overwhelmed with tickets, (3-5 day turn around times) and we couldn’t staff up due to budget constraints.
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Virtual Staffing Identified tier 1 traffic, documented the processes, developed standardized trouble shooting steps, and Increasing 1st call resolution by over 50%. The labor cost savings and reduced repeat calls allowed us to answer calls in under 60 seconds within budget.
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“The Virtual Staffing team helped us reduce down time and identify root cause Issues eliminating calls”
Are You Ready to
Accelerate Your Business?
We take pride in understanding and anticipating your business needs. With years of industry experience, we’re able to uncover what matters most to your brand and build tailored solutions that fit.
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Let’s work together to find what works best for you. When you're ready for a trusted outsourcing partner, we’re here.