David LeMasters Appointed CEO of Virtual Staffing Solutions
Faith-Based BPO Deepens Mission-Driven Leadership with Industry Veteran at the Helm
FOR IMMEDIATE RELEASE
April 15, 2025
Boston, MA — Virtual Staffing Solutions, a global faith-based business process outsourcing (BPO) company, proudly announces the appointment of David LeMasters as Chief Executive Officer, effective April 2025. LeMasters brings decades of top-tier BPO leadership and a deep personal commitment to operational excellence, purpose-driven service, and faith-based values.
This appointment marks a pivotal moment for Virtual Staffing Solutions as it enters its next phase of growth—one that stays rooted in mission while accelerating innovation, global expansion, and client success.
“It is both a tremendous honor and a sacred responsibility to lead this company,” said David LeMasters, CEO of Virtual Staffing Solutions. “I believe deeply in our mission—where faith fuels our purpose, people build the vision, and excellence shapes the future. At Virtual Staffing Solutions, we don’t just deliver world-class results—we do it in a way that honors people and glorifies God. That is the work I am called to lead.”
LeMasters has spent more than 25 years in executive leadership at some of the world’s most respected BPO firms. He has overseen global delivery, operations, and strategic growth initiatives for Fortune 500 clients, consistently known for building high-performance teams and cultivating lasting partnerships rooted in trust and excellence.
“David is more than a proven executive—he’s a mission-aligned leader of extraordinary integrity,” said Brien Hiener, Founder and Chairman of the Board. “From day one, Virtual Staffing Solutions has stood on a foundation of faith, service, and stewardship. David brings not only the operational expertise to scale but the spiritual leadership to keep us grounded in who we are. I’m excited for what lies ahead under his direction.”
With delivery centers in the Philippines, Colombia, and the U.S., Virtual Staffing Solutions continues to serve a growing roster of clients across healthcare, retail, fintech, and nonprofit sectors. Under LeMasters' leadership, the company will expand its impact while continuing to deliver culturally aligned, mission-driven solutions that change lives and elevate communities.
About Virtual Staffing Solutions
Virtual Staffing Solutions is a faith-based business process outsourcing company delivering customer experience, back-office, and digital services with a heart for people and a mission for excellence. With global delivery centers and a purpose-first approach, VSS empowers its clients to grow with integrity and impact.
Media Contact:
Patricia DeFosse
Chief of Staff, Marketing and Sales Operations
triciadefosse@virtualstaffing.net